Tell us how it should be.
We're running an exclusive focus group with medspa owners and practice managers — the people who live inside these platforms every day. A private community, a few group conversations, and occasional short questionnaires on specific functionality. No sales calls. No product pitches. Just honest input from practitioners who know what working in this space actually looks like.
Join the focus groupEMR and booking platforms were designed for general medical practices. Most of them were never updated for the way a medspa actually operates — and you feel it every day.
Booking software still doesn't understand bundles, treatment series, or prepaid packages — so someone is tracking them by hand, in a spreadsheet, somewhere.
Storing clinical photos in Google Drive or Dropbox is not a compliance strategy. But the alternative — the built-in photo tools — are barely functional.
Clunky, un-brandable, impossible to update without calling support. Patients notice when the intake experience contradicts everything else your practice stands for.
Product usage per treatment. Waste tracking. Reorder alerts. Most platforms offer a checkbox labelled "inventory" that barely scratches the surface of what you actually need.
Which provider is most profitable? Which service has the highest rebooking rate? What's your average revenue per patient per quarter? Most dashboards can't tell you.
Your booking system, your EMR, your payments, and your marketing tools are four different subscriptions with four different logins that don't share a single data point.
The platforms that get it right don't guess — they listen. Your experience running a medspa is exactly what the next generation of tools needs to be designed around. This is your chance to be in that room.
This isn't a survey that disappears into a spreadsheet. The findings go directly to product teams building the next wave of medspa software.
A private group, occasional Zoom sessions with fellow medspa professionals, and short questionnaires on specific functionality areas — on your schedule, not ours.
The operators in this group will be the first to influence what gets built next in this space. That's a different position to being handed a survey after the decisions are already made.
You'll be in a group with other medspa owners thinking at the same level — people who have the same frustrations, the same workarounds, and the same standards for what good software should actually do.
Complete the form below to register your interest. We'll be in touch with next steps — including how to access the private group and what to expect from the first session.